Navidium Shipping Protection

Navidium Shipping Insurance Policy:

  • At Farmers Defense, we ensure that your orders are carefully packed and shipped as quickly as possible. While we control every step up until your package leaves our facility, once it’s in the care of the postal service, some things are beyond our control. To help with this, we offer optional shipping insurance at checkout. This small additional cost protects your order from any issues during transit, including loss or damage.

How Shipping Protection Works:

Opting In for Shipping Protection

  • When you opt into shipping protection at checkout, your package is fully covered for any carrier-related issues during transit, such as loss, damage, or theft. If an issue arises, the claims process will be handled for you, and you'll quickly receive a replacement or refund. All that’s needed from you is any required documentation, such as photos, and the rest will be taken care of on your behalf, offering you peace of mind.

Opting Out of Shipping Protection

  • If you choose to opt out of shipping protection, you are acknowledging that you assume full responsibility for managing any claims directly with the shipping carrier in the event your package is lost, damaged, or stolen. Without this insurance, Farmers Defense is not responsible for providing replacements or refunds for carrier-related issues, as these must be resolved through the carrier's process.

Why We Recommend Shipping Protection

  • Lost or damaged packages can be frustrating, and while we trust our shipping partners, unexpected issues may occur during transit. Shipping protection is a small investment for added peace of mind, ensuring that any problems with your package will be resolved quickly. Without insurance, claims with the carrier can be slow and complex, leaving you to handle the process yourself.By opting into shipping protection, you avoid the hassle and potential delays, knowing that your package is fully covered. If you prefer to manage these claims independently, the opt-out option is available, though it does mean that any resolution will need to be managed by you directly with the carrier.
  • Note: We offer shipping protection because we want to make sure every order arrives safely and on time. For those who prefer to handle claims independently, the opt-out option is always available.
  • If you have any questions about our shipping protection or how it works, please contact our customer service team

Looking to make an exchange or return?

We've got you covered! Just make sure to have your order number and shipping zip code ready. You can find your order number in your Order Confirmation email or packing slip. Ok lets get started!

Get Started