Exchanges & Returns

Looking to make an exchange or return?

We've got you covered! Just make sure to have your order number and shipping zip code ready. You can find your order number in your Order Confirmation email or packing slip. Ok lets get started!

Get Started

Our Return and Exchange Policy

Our Returns Policy is super simple. All purchases have a 60-day return or exchange period. We stand by our products and go hard for our farmers, so if there’s anything you don’t like, we will gladly exchange it or get you your money back (Some exceptions apply). 

For USA orders only 

International Policy Page


Return Options

Exchange - FREE

Something not quite right, and you want to swap it for a size up or down? Changed your mind and now want that other design you were on the fence about? No worries! You’ll receive a prepaid return label, and the replacement item will be sent as soon as we have received your return item.

Store Credit - FREE

Didn’t get what you wanted, but also not ready to pull the trigger on a replacement yet? That's OK! If you know you’ll buy something soon; we can provide a prepaid return label to send your items back. Once we receive your return, you’ll be issued Store Credit for the value of your return.

Refund - $$ You pay the cost of the return shipping label

Your refund will be processed to your original payment method once your return is delivered to our warehouse. The cost of the label will be deducted from your refund total.

*Note: We do NOT refund original shipping charges*

We process returns like pros, but we’re not superheroes. Please allow 7 business days from the day we receive your return for a refund/exchange to be processed. If you find yourself waiting a little too long: over 7 business days from when your return/exchange shows as delivered and you have not received your replacement item or your account has not been refunded, please email us at help@farmersdefense.com 

Start Exchange or Return

FAQs

  • Our Online Returns Portal strictly enforces our 60-day returns period. But we understand there may be a very reasonable explanation why you missed our 60-day return window. Reach out to our team at help@farmersdefense.com with your order number and reason for the return. We are well-known for our fantastic support, so we’ll do our best to find a solution for you.
  • It's not - this is why it's super important that you send your return back to us as soon as possible. As soon as we see your return is in transit. If the stock is no longer available, you will be notified by email, please reply to that email, and we will help get you a replacement or a refund.
  • Yes, whatever your reason may be, we want you to be happy with your purchase. That's our Satisfaction Guarantee. Even if that means you had to get your hands a little dirty in the garden to test them out first.
  • We try to ensure all of our products meet our quality standard before being shipped to our customers, but we’re a small team, and sometimes things slip through the cracks. If you believe there is an issue or defect with your product, please email our customer service team at help@farmersdefense.com and we can help you process a return or replacement
  • At this time, our Online Return Portal does not allow returns without an order number associated. But we won’t let that stop us! Our Satisfaction Guarantee applies to all our customers. Please email our customer service team at help@farmersdefense.com, and we can help get you a replacement item in a hurry.
  • We hope one day we can offer free exchanges to our international customers; however, the cost to facilitate the deal is too much for our small business. If you still need more help, please email us at help@farmersdefense.com, and we can answer any questions or concerns.
  • We believe in holding our to the utmost quality and want to bring a satisfying experience with every purchase. Still, there are a few exceptions to the return policy: CLEARANCE or LAST CHANCE offers. We do not offer refunds or exchanges for any items listed as clearance or last chance.
  • International orders - We cannot offer free exchanges for international orders at this time. We currently can do Returns which will be subject to the cost of return shipping, but we will not be able to provide a return label. You will need to purchase one from your local carrier. We apologize and are working our best to make the international order more seamless. Please bear with us as we grow. If you have received a defective item or have questions or concerns, please email us at help@farmersdefense.com.
  • No. The Free gift with purchase Items must be sent back with your order if your return request is for a refund which no longer qualifies for the free gift. If the Free Gift is not returned, the Product value will be deducted from the overall refund due. If you are requesting an exchange there is no need to send back the Free Gift.